What is an AI employee?+
It is AI that works for your business. It learns from your website and documents, and your customers can see, hear and talk to it. It answers questions, takes details from new leads, picks up your phone and joins your video calls. Every conversation is saved in Insights, so your team can read it.
Where can my AI employee work?+
On your website, as a chat bubble or a link with a lead form. On your phone line, answering calls on your own Twilio number. In Google Meet, Microsoft Teams, Zoom or Webex calls, once the host lets it in. Your team can also message it in Slack, and you can message it from your own WhatsApp number.
How long does it take to set up?+
Minutes. Pick a template such as Front desk or Lead qualifier, add your website and documents, and choose a face and a voice. Then test it in Chat. Guided setup walks you through your first one.
Do I need a card to start?+
No. Every new account starts on the Free plan. Signing up asks only for your name, email and a password, or your Google account. Move to a paid plan when you need more.
How much does it cost?+
Start free with 3 AI employees and 1,000 credits. Credits are what you spend when your AI employee chats, talks or creates. Paid plans start at $10 a month, with credits every month. Phone calls and connected apps start with Starter, at $99 a month. Top-ups start at $10 for 2,000 credits, but plans are the better value.
What do I need to answer phone calls?+
Your own Twilio phone number and a plan with voice calls (Starter and up). Connect the number in Aivah, pick a call role or write your own instructions, and choose a voice. Every call and its transcript are saved in Insights.
Can it work the way my team works?+
Yes. Teach it skills, such as your proposal format, and it uses them when the job calls for it. Set your house style once, and its documents, decks and images use your template, colour and font.
Can it present and train people?+
Yes. Add up to 10 PDFs or videos as lessons. Your AI employee presents them, answers questions along the way and runs a quiz at the end. You see the results in Insights.
How do I stay in control?+
You decide what it knows and how it behaves. You choose what each connected app may do. In the app, Ask Aivah asks before it deletes, sends, publishes or spends credits. Every conversation, lead and call is saved in Insights.