Aivah
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Answer. Qualify. Take action—24/7.Answer. Qualify. Take action—24/7.

Customer-facing AI employees

Across web, phone, WhatsApp, and Slack, Aivah works from your knowledge, uses approved tools, and hands off to your team when needed.

Build your first employee
PromptHey Aivah, book the showing
Lead capturedSaturday showing bookedCalendar MCP
Trusted by users

Trusted by users from leading organisations.

Aivah supports professionals across technology, education, services, operations, and customer experience.

Logos identify organisations represented by Aivah users. All marks remain the property of their respective owners.

One employee across every customer channel

Built for work that continues after the answer.

Aivah combines approved knowledge, connected actions, human handoff, and reviewable outcomes in one operating context.
Always-onConfigured responses
MultilingualVoice and text experiences
ConnectedMCP and custom servers
ReviewableLogs, leads, and insights

AI employee roster

Start with the role your team needs most.

Choose a defined job, its channels, and its expected outcome. Train one AI employee first, then expand when the work proves useful.
Aria, Customer support employee Aria · online
OutcomeIssue resolved
Customer support employee

Give every customer a useful first response.

Aria answers from approved help content, asks for missing details, resolves common questions, and escalates with context.

Live workflow
1Answer groundedComplete
2Customer context savedComplete
3Escalation readyComplete
ZendeskIntercomSlack
Plan this role
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One complete workflow

From customer question to completed next step.

Aivah keeps the conversation, business context, tool action, and human handoff together from beginning to outcome.
Workflow in actionReal estate inquiry
Step 01 · Inquiry

A new inquiry arrives after hours.

Aivah responds in the customer’s language on the channel they chose.

OutcomeConversation started
Completed outcome Viewing booked Lead saved Team notified

How Aivah works

Train it. Connect tools. Put it to work.

Start with a contained role. Keep control over what it knows, what it can do, and when it involves your team.
  1. 01

    Define the role

    Choose one repeat workflow, a clear outcome, and the moments a person takes over.

  2. 02

    Add knowledge

    Ground the employee in the policies, documents, and answers your team approves.

  3. 03

    Connect tools

    Give access only to the channels and actions needed to complete the work.

  4. 04

    Deploy

    Launch on web, voice, phone, Slack, WhatsApp, or the surfaces you choose.

  5. 05

    Review and improve

    Inspect outcomes, refine instructions, and expand only when the workflow proves useful.

See how Aivah works

The Aivah platform

Built to act—not just answer.

The employee changes by role. The operating system underneath stays consistent for your team.
01

Build

Shape the role, voice, goals, and handoff rules.

02

Train

Ground every answer in approved business knowledge.

03

Connect

Add channels, MCP tools, and custom servers.

04

Deploy

Publish the employee wherever work starts.

05

Operate

Review activity, outcomes, leads, and improvements.

Real product workspace

Manage the employee, not another disconnected tool.

Configure the employee, open a live conversation, and move between knowledge, tools, channels, and performance in one workspace.

Explore the platform View integrations
Live product motion · 17 sec loop

Illustrative industry workflows

Shape Aivah around the way your industry works.

Explore the Aivah products involved and the points where human judgment stays in control.
Northstar Health

Guide patients to the right next step.

Answer from approved service information, collect intake details, support appointment requests, and hand clinical questions to a person.

  1. 01Patient question
  2. 02Approved information
  3. 03Intake
  4. 04Human handoff
AI WorkspaceSupport EmployeePhonePresenter
Explore Healthcare
Northstar Health illustrative Aivah workflow Sample data · fictional scenario

Control from day one

Every action approved. Every handoff controlled.

Give every employee boundaries your team can understand, review, and improve.

Approved knowledge

Control the sources an employee can use when it responds.

Scoped tools

Connect only the systems and actions required for the role.

Human handoff

Define when a person reviews, approves, or takes over.

Reviewable activity

Inspect conversations, actions, sources, and outcomes in one place.

Review enterprise security Plan a controlled pilot

FAQ

Questions to answer before your first pilot.

Understand roles, knowledge, channels, tools, oversight, and usage before you put an AI employee to work.
01What is Aivah?

Aivah is an AI Employee Platform that turns business content into role-based agents that can chat, speak, present, publish to the web, connect to tools, and work across channels.

02Is Aivah just a chatbot?

No. Aivah includes chat, but it also supports realtime voice, avatars, image characters, public embeds, lead capture, phone agents, Slack, WhatsApp, MCP tools, productivity generation, analytics, memory, and tasks.

03Can enterprise teams start with a controlled pilot?

Yes. The strongest path is to choose one repeat workflow, approve the source material, define handoff rules, deploy to one or two channels, and measure results before expanding.

04How should security and procurement be reviewed?

Use the enterprise conversation to review data handling, retention expectations, access needs, tool boundaries, escalation rules, and any procurement or compliance requirements before launch.

05Can we limit what tools an AI employee can use?

Yes. Aivah employees can be scoped around selected knowledge, channels, MCP tools, custom servers, authentication methods, and workflow boundaries.

Visit the Help Center
First employee plan Ready to build
AI employee roleCustomer intake coordinator
3 tools connected
WorkflowQualify and route
ChannelsWeb and WhatsApp
HandoffSales team
MeasureQualified leads
Knowledge, channels, and handoffs defined
Start focused

Put one customer workflow to work today.

Define the job, connect approved knowledge and tools, and launch with a clear human handoff. Review real outcomes before expanding.

Build your first employee