Answer. Qualify. Take action—24/7.

Customer-facing AI employees

Across web, phone, WhatsApp, and Slack, Aivah works from your knowledge, uses approved tools, and hands off to your team when needed.

Build your first employee
PromptHey Aivah, book the showing
Lead capturedSaturday showing bookedCalendar MCP
Trusted by users

Trusted by users from leading organisations.

Aivah supports professionals across technology, education, services, operations, and customer experience.

Logos identify organisations represented by Aivah users. All marks remain the property of their respective owners.

One employee across every customer channel

Built for work that continues after the answer.

Aivah combines approved knowledge, connected actions, human handoff, and reviewable outcomes in one operating context.
Always-onConfigured responses
MultilingualVoice and text experiences
ConnectedMCP and custom servers
ReviewableLogs, leads, and insights

Choose your next step

Try it, build it, or plan it with us.

Start at the level that matches how much you already know about the workflow.
01See it live

Try an Aivah employee before you commit.

Ask a real question and see how Aivah responds by chat or voice.

Try the live demo
02Build yourself

Create your first employee in Aivah.

Start hands-on, add your knowledge, and shape one repeat workflow.

Start free
03Plan a rollout

Bring a larger workflow to our team.

Discuss security, channels, integrations, and an enterprise launch plan.

Talk to sales

AI employee roster

Start with the role your team needs most.

Choose a defined job, its channels, and its expected outcome. Train one AI employee first, then expand when the work proves useful.
Aria, Customer support employee Aria · online
OutcomeIssue resolved
Customer support employee

Give every customer a useful first response.

Aria answers from approved help content, asks for missing details, resolves common questions, and escalates with context.

Live workflow
1Answer groundedComplete
2Customer context savedComplete
3Escalation readyComplete
ZendeskIntercomSlack
Plan this role

One complete workflow

From customer question to completed next step.

Aivah keeps the conversation, business context, tool action, and human handoff together from beginning to outcome.
Workflow in actionReal estate inquiry
Step 01 · Inquiry

A new inquiry arrives after hours.

Aivah responds in the customer’s language on the channel they chose.

OutcomeConversation started
Completed outcome Viewing booked Lead saved Team notified

How Aivah works

Train it. Connect tools. Put it to work.

Start with a contained role. Keep control over what it knows, what it can do, and when it involves your team.
  1. 01

    Define the role

    Choose one repeat workflow, a clear outcome, and the moments a person takes over.

  2. 02

    Add knowledge

    Ground the employee in the policies, documents, and answers your team approves.

  3. 03

    Connect tools

    Give access only to the channels and actions needed to complete the work.

  4. 04

    Deploy

    Launch on web, voice, phone, Slack, WhatsApp, or the surfaces you choose.

  5. 05

    Review and improve

    Inspect outcomes, refine instructions, and expand only when the workflow proves useful.

Inside the platform

Train, connect, and manage every AI employee in one place.

Bring the model, character, voice, business knowledge, and approved tools together, then review activity after deployment.
AI workspace Live product screen
Aivah Agent Studio with role instructions, connected tools, and knowledge
Build and trainShape the role, instructions, knowledge, and tools.

Agent Studio keeps the complete employee setup in one reviewable workspace.

Industry workflows in action

Shape Aivah around the way your industry works.

Explore the Aivah products involved and the points where human judgment stays in control.
Northstar Health

Guide patients to the right next step.

Answer from approved service information, collect intake details, support appointment requests, and hand clinical questions to a person.

  1. 01Patient question
  2. 02Approved information
  3. 03Intake
  4. 04Human handoff
AI WorkspaceSupport EmployeePhonePresenter
Explore Healthcare
Northstar Health Aivah workflow

Control from day one

Every action approved. Every handoff controlled.

Give every employee boundaries your team can understand, review, and improve.

Approved knowledge

Control the sources an employee can use when it responds.

Scoped tools

Connect only the systems and actions required for the role.

Human handoff

Define when a person reviews, approves, or takes over.

Reviewable activity

Inspect conversations, actions, sources, and outcomes in one place.

Ready for security reviewBring governance into the conversation from day one.

FAQ

Questions to answer before your first pilot.

Understand roles, knowledge, channels, tools, oversight, and usage before you put an AI employee to work.
01What is Aivah?

Aivah is an AI Employee Platform that turns business content into role-based agents that can chat, speak, present, publish to the web, connect to tools, and work across channels.

02Is Aivah just a chatbot?

No. Aivah includes chat, but it also supports realtime voice, avatars, image characters, public embeds, lead capture, phone agents, Slack, WhatsApp, MCP tools, productivity generation, analytics, memory, and tasks.

03Can enterprise teams start with a controlled pilot?

Yes. The strongest path is to choose one repeat workflow, approve the source material, define handoff rules, deploy to one or two channels, and measure results before expanding.

04How should security and procurement be reviewed?

Use the enterprise conversation to review data handling, retention expectations, access needs, tool boundaries, escalation rules, and any procurement or compliance requirements before launch.

05Can we limit what tools an AI employee can use?

Yes. Aivah employees can be scoped around selected knowledge, channels, MCP tools, custom servers, authentication methods, and workflow boundaries.

Latest from Field Notes

See what is new across Aivah.

Product releases, experience improvements, and practical guidance from the team building Aivah.
View all Field Notes
First employee plan Ready to build
AI employee roleCustomer intake coordinator
3 tools connected
WorkflowQualify and route
ChannelsWeb and WhatsApp
HandoffSales team
MeasureQualified leads
Knowledge, channels, and handoffs defined
Start focused

Put one customer workflow to work today.

Define the job, connect approved knowledge and tools, and launch with a clear human handoff. Review real outcomes before expanding.